Agency Provider Information
The Planning and Quality Improvement Division (PQI) is responsible for provider operations in the various Agency on Aging programs (PASSPORT, Assisted Living, Care Coordination, Title-III, Alzheimer’s/Caregiver, HEAP), as well as the Agency’s strategic planning, advocacy efforts, and professional development and training.
Providers of various types may be eligible for participation in Agency programs. Interested parties should contact the PQI staff person administering the respective program. See list of extensions to the right.
The Agency on Aging contracts for the services delivered in each of the various programs. These services include: Adult Day Service, Assisted Living Service, Community Transitions Service, Chore, Congregate Meals, Emergency Response System, Home-Delivered Meals, Homemaker, Home Medical Equipment, Independent Living Assistance, Legal Counseling, Minor Home Modification, Nutrition Consultation, Personal Care, Socialization, Social Work/Counseling, Medical Transportation, and Visiting.
Each program offers a menu of services that include some, but not all, of the above.
Communications & Quality Phone Extensions
- PASSPORT Tim Martin (ext. 5228); Michelle Hale (ext 5229)
- Care Coordination Tim Martin (ext. 5228)
- Assisted Living Tim Martin (ext. 5228)
- Title-III Tim Martin (ext. 5228)
- Alzheimer's/CG Tim Martin (ext. 5228)
- Training/Advocacy Tim Martin (ext. 5228)
- Vice-President Matt Reed (ext. 5208)
Forms
PASSPORT and Assisted Living Regulations
- Adult Day Service
- Adult Day Service - Getting Started
- Application Process
- Assisted Living Billing Guide
- Assisted Living Consumer Guide
- Assisted Living Services
- Chore Service
- Criminal Background Check
- Code of Ethics - Revised 3-17-11
- Community Transition Services
- Conditions of Participation
- Emergency Response Systems
- Enhanced Community Living Service
- Home Delivered Meals
- Home Medical Equipment
- Homemaker Service
- Independent Living Assistance
- Introductions and Definitions
- Long Term Care Consumer Guide
- Medicaid HME Supply List
- Minor Home Modification
- Nutritional Consult Services
- Personal Care Service
- Personal Character Standards
- Social Work Counseling
- Transportation Service, Medical
- Transportation Service, Non-Medical
- Transportation Forms
- Appeal Hearings and Adjudication Orders
- Appeal of Denial of Certification and Proposed Sanctions
- Notice of Denial of Certification and Proposed Sanctions
- Provider Structural Compliance Review
- Sanctions for Non Compliance
